Terms of Service

A plain-English walkthrough of how booking, pricing, coverage, and cancellations work when you hire Angel Van Lines to move you in Dallas.

Request a flat-rate price   Call (888) 711-4778

13 yrs
moving Dallas TX homes
★ 5 / 5
more than 28 checked reviews
TxDMV + USDOT/MC
we hold the authority, never a broker
1 Send over both ZIPs
A short form, no push, no fee.
2 We settle on one figure
On paper, locked, inside a business hour.
3 Our rig rolls up
Our W-2 movers on schedule, the price stays put.
Get a Free Estimate (888) 711-4778

As a rule, an answer reaches you before sixty minutes pass — free of charge, nobody pushing a sale, no quiet fees creeping in further on. Whatever gets sent stays with Angel Van Lines here in Dallas and travels nowhere past the Dallas office.

Last updated: June 1, 2026

angelvanlines.com is the site of Angel Van Lines, a Dallas mover with an office on N Central Expressway. We cover the whole DFW Metroplex and the longer hauls that run beyond Texas. Browsing these pages, or sending us a price request, means you accept everything written below.

Booking is free, and so is the quote

Finding out what your relocation will run is free, and the work hides no unexpected charges:

  • Holding a date for you is free
  • Drawing up the paperwork is free
  • Not one percent gets skimmed off your invoice
  • A single amount is owed, the locked binding-quote total, payable once that final box leaves the truck

You are contracting with the mover, not a middleman

Our own trucks show up at your door, every crew member is a W-2 employee on our payroll, and all the licensing is held under this name. No broker stands in the middle. The order goes like this: a request comes in from you, Vanessa puts together a single fixed price in writing and sends it back, you give the go-ahead, and from that moment the deal ties you solely to Angel Van Lines.

  • Texas registrationTxDMV Mover Registration
  • Cross-state authorityUS DOT 3567840, MC authority
  • Who signs your dealAngel Van Lines
  • FounderAngel Marquez, in Dallas since 2013

How your shipment is covered

Protection on every job begins at the federal baseline, and you can raise it to suit what you are sending.

Coverage option What you get
Released value The federal default of $0.60 per pound, in place until you decide to upgrade
Full-value protection Set between 1 and 3 percent, pegged to the worth you declare, the wiser pick when delicate or costly items are aboard

Have a claim to submit? It comes to our N Central Expressway office, you get nine months to open it, and our own staff works it through instead of an outside firm.

The quoted number stands

Whatever your binding quote names is what rules the day.

  • Should the job truly shift, with a room gained or lost, or on-site access proving different from your description, you will have a corrected number in hand before moving day.
  • After the truck is unloaded, no further charge appears unless you signed off on it earlier.

Reserving a date and cancelling one

Putting a refundable hold down, anywhere from $100 to $200, secures your place on the calendar.

  • Give about three days’ warning and you get the entire hold back
  • Back out the day of, and we may retain part of it for crew hours that were blocked for you

Your printed quote settles any cancellation

The exact cancellation wording lives on the printout you receive, and that copy is what binds. This paragraph only sketches the typical situation; the document you print prevails.

The most we can owe

Where a job runs under a binding quote you have signed, our responsibility is held within several limits:

  • The conditions written on the printed quote
  • Any stretch crossing a state line falls under the federal household-goods regulation, namely 49 CFR § 375 plus the rules that follow
  • Any stretch kept within Texas falls under the state moving statute

So far as the law allows, the cargo-coverage figure shown on the quote caps the total we can be asked to pay.

Filling the form out truthfully

As you complete the price request, we ask two things of you:

  • Supply genuine details, the right ZIP codes, a real move date, and an inventory that lines up with reality.
  • Leave out bot-driven or repeated submissions; whatever a script sends gets rejected.

We reserve the right to pass on a job wherever applicable law permits.

Information, not legal counsel

Everything we publish, this material plus the FAQ answers, the route writeups, and the neighborhood notes, is meant only as informal background about relocating and nothing past that. None of it replaces an attorney, a financial advisor, or a tax professional. Should your move involve probate, a divorce, or a business stake, talk first to a licensed professional who handles that area.

Letting us call and text you

Once the form goes through, Angel Van Lines may reach back out by phone, by email, or by automated text where that makes sense. Your wireless plan’s charges for texting and data could apply.

Stopping the messages

To see in full how we handle what you share with us, read the Privacy Policy.

Changes to these terms

From time to time we rework this page, and each revision pushes the date at the top forward. Continuing to use the site stands as your agreement to whatever version is live.

Reaching us

Got a question on any of this? Reach a person by phone at (888) 711-4778, or send it in writing to [email protected]. Postal mail goes to Angel Van Lines, 8350 N Central Expy, Suite 1900, Dallas, TX 75206.

One written price, locked per move, carried out by a crew that calls Dallas home.

Hand over the pair of ZIP codes plus your preferred date; that locked figure usually returns to you inside an hour, each item broken out on its own row. Rigs, crew, our TxDMV paperwork, the federal MC and that USDOT credential — all of it sits with Angel Van Lines.

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A rate on paper with no hidden line items